Your Customers Are Not Always Right - Itamar Gilad
Customer feedback is important, but it should not be blindly followed.
Understanding the context behind customer requests is crucial in evaluating their significance.
"cheap and nasty" new Massimo Dutti logo is really upsetting people
Fashion brands simplifying and modernizing logos by moving away from cursive styles.
Rebranding decisions can evoke strong negative reactions from customers and impact brand perception.
Mastering Agile Workflows: Techniques for Project Management
Agile workflows enable project managers to adapt quickly and improve project outcomes by involving customers continuously and working in smaller cycles.
Inside Microsoft's struggles with Copilot
Microsoft's Copilot AI product, launched with high expectations, is facing significant performance challenges and customer dissatisfaction after one year.
How a Web-Site Redesign Can Impact the Customer Journey
Determine your goals for the website redesign
Connect your goals to your audiences' needs
How To Gather and Use Customer Feedback (2024) - Shopify
Simplifying feedback mechanisms can significantly enhance customer engagement and insights.
Your Customers Are Not Always Right - Itamar Gilad
Customer feedback is important, but it should not be blindly followed.
Understanding the context behind customer requests is crucial in evaluating their significance.
"cheap and nasty" new Massimo Dutti logo is really upsetting people
Fashion brands simplifying and modernizing logos by moving away from cursive styles.
Rebranding decisions can evoke strong negative reactions from customers and impact brand perception.
Mastering Agile Workflows: Techniques for Project Management
Agile workflows enable project managers to adapt quickly and improve project outcomes by involving customers continuously and working in smaller cycles.
Inside Microsoft's struggles with Copilot
Microsoft's Copilot AI product, launched with high expectations, is facing significant performance challenges and customer dissatisfaction after one year.
How a Web-Site Redesign Can Impact the Customer Journey
Determine your goals for the website redesign
Connect your goals to your audiences' needs
How To Gather and Use Customer Feedback (2024) - Shopify
Simplifying feedback mechanisms can significantly enhance customer engagement and insights.